POLICIES
General Information
Please arrive on time to your appointment so that we may receive you and accommodate your needs before your service begins. Late arrivals will result in lost service time. As a courtesy to all our guests, all services will end at the scheduled time.
Cancellation Policy
Our goal is to bring you the highest quality of service at the time of your visit and because this time is dedicated especially for you, we ask for a 48 hour cancellation notice on all services. Less than 48 hour notice will result in a $25.00 cancellation fee. Emergencies excluded.
New Guests
Please arrive 15 minutes before scheduled appointment time to fill out our Client Profile Questionnaires as these forms are necessary for optimal treatment results.
Gift Certificates
Gift Certificates are available in $25.00 increments and are not refundable, They may be redeemed for services and/or products of the certificate holder's choice for up to the cash value of the certificate. They do not expire.
Referral Program
A referral from our guests is the highest compliment we can receive. As a way of saying thank you, we give you a $5.00 credit on your account for every guest you refer.
Children
For the safety of your Children and out of courtesy to our other guests we ask that you provide outside care for your children while you are in for services.
Cell Phones
We ask that you turn your cell phone off upon arrival and take all cell phone conversations outside.
Payment
VISA, MasterCard, Discover, American Express, Personal Checks and Cash are accepted.
Gratuity
All gratuities must be paid directly to your service provider.
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